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General Terms

Please read carefully the rules for using the services of the site and the General Terms and Conditions. Each user is bound by these General Terms and Conditions for the entire period of use of the Site - from initial entry to departure.

These "General Terms and Conditions" regulate the relationship between the Merchant and the users of electronic (internet) pages and services located on the domain www.parko.bg (called for short "Site"), owned by HOTELLERIE SOFIA EOOD (Parko - Park & ​​Go). , UIC 148052157, 1540 Sofia, 132 Mimi Balkanska Str., As well as for reservations made through or parked vehicle in the parking lot of Parko - Park & ​​Go.

These conditions bind the trader and all users who by marking each object, link or button located on the pages of www.parko.bg (except for the link to these "General Terms") or by accessing the territory of the parking lot located on address Sofia, 132 Mimi Balkanska Str.

1. Subject and definitions of the General Terms

1.1. The "site" is www.parko.bg - a website for online reservation of parking services, through which consumers and buyers can be informed about the offered services, to choose and buy the offered services, according to the published in the same conditions.

1.2. "Content" means:

1.2.1 All information displayed on the Website that can be viewed through the use of an electronic device;

1.2.2 The content of all e-mails sent to the User by the Merchant by electronic means and / or any other means of communication;

1.2.3 Any other information to the User received by an employee of the trader, regardless of the method of communication, e-mail, written messages or by transmission of voice data;

1.2.4 Information related to products, services and / or fees displayed by the merchant on the site in a certain period of time;

1.4. "User" or "Client" is any natural person, legal entity or other legal entity acting through its representative and having or acquiring access to the Content of the site through any means of communication (electronic, telephone, etc.) as well as makes orders and buys the services offered, and only to view the content of the site.

1.5. "Products" are offered through the Site - "Services" for purchase.

1.6. "Service" is a commercial service performed on publicly accessible parts of the Website in order to provide the User with the opportunity to purchase "Products" using only electronic means, including means of distance communication (eg telephone, standard letter, Internet, e-mail, etc.).

1.7. “Reservation” is an individual request for the purchase of the selected “Services”, according to the conditions provided in the Site. The reservation is an act that the User makes freely, at his own choice and binds it with the force of a contract between the User and the Merchant.

1.8. "Confirmation" is the process during which an employee of the Merchant confirms a "Reservation" made by the User. The confirmation is made by payment in www.parko.bg, as the Merchant sends an e-mail to the e-mail of the User and an SMS, with the details of the requested service.

2. General conditions

2.1. This Document defines the general conditions under which the User may use the Website / Content of the site /, in case there is no other valid agreement between the Merchant and the User.

2.2. The use, including, but not limited to, of accessing, visiting and viewing the Content of the Site implies that the User has read and accepted these general terms and conditions, except in cases where the content has mentioned special conditions.

2.3. The access to the Services provided by the Merchant through the electronic site is possible exclusively through the publicly accessible website www.parko.bg or a parked vehicle on the territory of the parking lot of Parko - Park & ​​Go.

2.4. The user is responsible for their actions and their consequences when using the information and capabilities of the site for the actions performed by him and given confirmations or refusals.

2.5. If the User does not agree and / or does not accept and / or revoke his consent to these general terms and conditions, it follows that the person refuses access to Services offered by the Merchant through its website and will not make reservations via electronic access and will not confirms such, without limiting its ability to view the content of the site.

2.5.1. Each user may at any time change his decision to accept or reject this document as it is available at the time of the decision, and the conditions for disagreement under item 2.5 or the general conditions in force at the time of their adoption will apply to him.

2.6. The User may at any time agree and accept the General Terms and Conditions, regardless of whether he has previously accepted them or waived them.

2.7. The refusal to accept the general terms and conditions should not be formal, while the acceptance of the general terms and conditions is done by a statement of intent in electronic form, materialized by activating a button with an inscription expressing the user's consent to accept the general terms and conditions. to observe them.

2.8. This Website is addressed only to Users who have reached the age of 18 and are able to independently form a will and fulfill the obligations under the General Terms and Conditions and the confirmed order.

3. Rules and Prices

3.1. Parking Group Ltd. undertakes to provide a parking space for a car to each of its customers who have made a reservation, any of the above methods or parked directly in a parking lot managed by the company.

3.2. The dimensions of the cages of the parking lot of Parking Group EOOD are 4.80 m by 2.40 m

3.3. The employees of Parking Group EOOD may refuse to accept vehicles at the company's parking lot even if a reservation has been made for it in the following cases.

3.3.1. When the vehicle has dimensions larger than the above-mentioned dimensions of a parking cage and does not fit in one cage.

3.3.2. When the vehicle contaminates, makes noise or causes damage to the car park or other vehicles in its immediate vicinity

3.3.3. At the discretion of the employees of Parking Group EOOD for a potential possibility for damage of any nature and character.

3.4. When using the services of Parking Group EOOD, the client certifies that he is the owner of the vehicle (or that he is authorized by the owner to use it) and that the vehicle is in good technical condition (passed technical inspection), insured in accordance with all applicable legal requirements and has a certificate of registration.

3.5. If the reservation is made by a third party, the latter is responsible for the contractual obligations of the Client. The third party may have an advantage over the Client's rights under the contract only if Parking Group EOOD accepts this.

3.6. Reservations are non-refundable in case of cancellation for all clients of Parking Group EOOD. There is no additional fee for non-appearance of a client on an already made reservation. Parking Group Ltd. reserves the right not to make reservations to customers at its discretion.

3.6.1. After the expiration of the reserved period, the client owes rent for the time from the expiration of the agreed period until the receipt of the car, according to the parking rates indicated on the site. For cars not searched for more than 30 days, after the expiration of the reserved period, Parking Group EOOD will seek help from the Ministry of Interior and the relevant state authorities.

3.6.2. If you wish to stay for more than 3 months, it is necessary for the client to notify the employees of Parking Group EOOD.

3.7. Parking Group Ltd. is not responsible for damages caused by third parties or other customers of the company, but provides all available information in the form of testimony and videos of the injured parties. Parking Group Ltd. is not responsible in case of damage, accidents and theft of your vehicle, or in case of theft of items from it.

In the event of an unforeseen situation or emergency, please contact the base security and Parko operator.

3.8. The prices of the services offered by Parking Group EOOD are announced on the company's website in Bulgarian levs. Payment is made, on the spot in cash only in Bulgarian levs to a Station or Parko employee, by debit or credit card and only in Bulgarian levs.

3.9 Vehicles may park only within the marked parking spaces. Failure to comply with this rule will result in a fine of BGN 50 and penalties for violating the windows or mirrors of the vehicle. We also have the right to assign the transportation of the vehicle at the expense of the user.

3.10. The merchant has the right to change the prices of the services offered on the site at its own discretion without prior notice.

3.11. The consumer is obliged to pay the price that was current at the time of the order and its confirmation to a representative of the trader.

3.12. The user undertakes:

3.12.1. To provide correct information when booking

3.12.2. To pay the price of the ordered services.

4. Responsibility

4.1. The Merchant is not responsible for any natural or legal person who uses the Content from the site.

4.2. The Merchant is not liable for any damages (direct, indirect, incidental or otherwise) arising from the use or inability to use information about the type of content presented on the Website or for any errors or omissions in the Content that may to cause harm.

4.3. If a User considers that Content submitted in any way by the Site infringes copyright or other rights, he / she may contact the Merchant through the available contact details so that the latter can make an informed decision.

4.4. The Merchant does not guarantee the Users access to the Website

4.5. The Merchant is not responsible for the content, quality or type of other websites accessed through internet links from the content of our website, regardless of the type of links. The responsibility for these websites is fully assumed by their owners.

4.6. The Site is not responsible in case of use of websites and / or content sent to Users by any means (electronic, telephone, other), through websites, e-mail or employees of the Site, when the use of the content may harm or to generate any damages to the User and / or third parties involved in the transmission of the content.


5. Force majeure

5.1. Unless explicitly stated otherwise, each party to a contract that is still in force is not liable for non-performance, in whole or in part, and / or in cases where the obligations are outside the terms of the contract, in case the non-performance of the obligations has occurred as a result of force majeure.

5.2. The party invoking force majeure must immediately and fully notify the other party of the occurrence of the event and take measures to prevent it in order to limit its consequences.

5.3. The party or its legal representative, who refers to the event described above, is released from liability only if the occurrence of the event prevents him from performing the contract in good faith.

5.4. If within 15 days from the occurrence of the event, it can not be overcome, each party has the right to request the other to terminate the contract without either party being liable for damages.

5.5. The party invoking force majeure must prove its inability to fulfill its obligations within 30 days of the occurrence of the event, but only within the framework of Article 5.3.


6. Litigation

6.1. Any disputes in connection with these General Terms and Conditions that may occur between the User and the trader will be resolved through negotiations and by mutual agreement, and if not achieved will be resolved by the competent court in the Republic of Bulgaria.

6.3. The Merchant is not liable for any damages, lost profits, costs, claims or other responsibilities if they have occurred in non-compliance with these General Terms.

6.4. Any disputes that may arise between the User and the Merchant will be resolved by mutual agreement. In case this is not possible, they will be referred to the competent court in the Republic of Bulgaria, in accordance with the Bulgarian legislation.

6.5. If any of the conditions or provisions mentioned above are or are found to be invalid or invalid for any reason, this will not affect the validity of the other provisions.


7. Final provisions

7.1. The Merchant reserves the right to make changes to these General Terms and Conditions and any changes to the Website, its structure and Services, including changes that could affect the Website and / or its content, without prior notice to Users.

7.2. The Merchant is not responsible for any errors that may appear on the Website for any reason, including those caused by changes, settings, others that are not made by the administrator of the Website.

7.3. The site reserves the right to publish advertising banners of any kind and / or links on any part of the website, in accordance with applicable law.


8. Images

8.1 The images on the Site are illustrative and there may be inconsistencies with the services they provide.